Palmetto Citizens FCU has broken ground for a new branch located in Columbia, SC. The credit union is scheduled to open the doors of its new 10,000 SF facility in the first quarter of 2014. The new 2 story building will feature a separate drive up with 2 drive up tellers, 4 lanes, and a remote drive up ATM. CBI designed and is also building this facility. This will be the 10th project CBI has designed & built for Palmetto Citizens FCU over the past 20 years.
At StellarOne Bank, the future is now.
The Charlottesville, Va.-based bank with about $3 billion in assets recently embarked on a plan to modernize its branches by pursuing efficiency, convenience and sleekness.
Joe Jordan, director of e-channels and payments products at StellarOne, says that about a year ago, the bank formed a “branch of the future committee” to discuss ways it can be better equipped to cater to the changing dynamics of the bank-customer relationship.
CUs try to maintain that personal touch as they build high-tech branches. It’s unlikely that all credit union branches of the future will be high-tech and low-touch.
But as consumer preferences and bottom-line pressures convince more credit unions to deploy member-facing technologies, it’s increasingly important for them to come up with branch strategies that meet members’ needs.
