News and Articles

CBI recently supported Jax Federal Credit Union in Jacksonville, FL by making a donation to K9s for Warriors to help the credit union reach their fundraising goal.  K9s for Warriors is dedicated to providing service canines to warriors suffering from post-traumatic stress and/or traumatic brain injury as a result of military service post 9/11. Their goal is to give a new leash on life to rescue dogs and military heroes, empowering warriors to return to civilian life with dignity and independence.

It’s one thing to design a branch to meet the needs of today’s consumer.

It’s another to anticipate how brick-and-mortar facilities will be used in five, 10, or 25 years.

In the second part of our discussion of the evolution of credit union branches, Credit Union Magazine sought insights on this topic from Mark Maness, executive vice president of Consultants & Builders, Inc. (CBI), Norcross, Ga., and Lisa Darling, assistant vice president of human resources/quality assurance research & development at Visions Federal Credit Union, Endicott, N.Y.

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Farmers State Bank is a 100 year old community bank based in the small east Georgia town of Lincolnton, with a branch in neighboring Washington. Over the years, the bank outgrew its 40 year old main office in Lincolnton and decided to look at options to expand and renovate the existing building. After interviewing numerous firms, CBI was chosen to design and build the new facility, largely due to CBI’s experience with complex renovations and additions involving multiple stages of construction while also having the ability to keep the bank open and the employees safe.

The finished facility will include an addition of 5,000 sf and the original 10,000 sf facility will be completely repurposed and updated throughout. The addition will be located behind the existing facility and will be connected with a bridge from the main level of the retail branch. The two-story addition will include operations, a community room, the employee break room and kitchen. The space is scheduled to be complete in late 2015.

Several CBI team members recently supported the LGE Community Outreach Foundation by playing in the 5th Annual Ed Collins Charity Golf Tournament at the Marietta Country Club. CBI was the title sponsor for the event which benefited several local non-profit organizations including Calvary Children’s Home, MUST Ministries, Next Step Ministries, North Fulton Community Charities, SafePath Children’s Advocacy Center, and Warehouse of Hope. Congratulations to Tyler Williams’ team for winning first place in the tournament! Everyone enjoyed a fun-filled day of playing golf while raising funds for worthwhile organizations.

Liberty Bank is a multi-facility client of CBI.  The new branch will be located in New Orleans, LA and is a new concept for the bank that will incorporate a high-tech branch with retail space to be leased. The 6,000 SF facility will include a 2,000 SF branch and three leasable retail spaces in the remaining 4,000 SF.The bank branch will incorporate all of the latest in technology improvements including video conferencing and micro location to identify customers as they enter the branch so that bank personnel can tailor their conversation to the needs of the client. The facility will be contemporary in decor, featuring glass walls and will also include a remote drive-through with two-way audio/video connections.

LGE Community Credit Union recently celebrated the grand opening of their new location in Roswell, GA. CBI designed and built the new 3,342 SF facility which offers an open branch environment combining self-service and personal interactions. The Roswell branch is the first of the next generation of financial centers for LGE. The delivery model for this branch relies solely on ATMs to handle the most routine transactions, allowing the credit union’s employees to inform, promote, and educate members about the benefits of their products. Employees are trained on those aspects of the business and not on handling transactions like in the past. LGE Community Credit Union feels that soon they will be able to completely eliminate the ATM machines, as remote capture, direct deposit and the capabilities of mobile devices make transactions easier to process outside of the branch.