LGE Community Credit Union recently celebrated the grand opening of their new location in Roswell, GA. CBI designed and built the new 3,342 SF facility which offers an open branch environment combining self-service and personal interactions. The Roswell branch is the first of the next generation of financial centers for LGE. The delivery model for this branch relies solely on ATMs to handle the most routine transactions, allowing the credit union’s employees to inform, promote, and educate members about the benefits of their products. Employees are trained on those aspects of the business and not on handling transactions like in the past. LGE Community Credit Union feels that soon they will be able to completely eliminate the ATM machines, as remote capture, direct deposit and the capabilities of mobile devices make transactions easier to process outside of the branch.
