Branch Design

Interactive Teller Machines at Associated CU

November 19, 2018

“The Future is Here”……Consultants and Builders, Inc. just installed two NCR Interactive Teller Machines at Associated Credit Union’s main office branch.  The credit union’s main office previously had no drive-ups and now has two full service ATMs with teller assist.  Members can simply touch the screen and communicate with a teller in real time, with the teller guiding the member through the transaction. There is no need for tubes under the ground or a drive up window or even full time tellers, as the Interactive Teller Machines can handle a number of different transactions into multiple accounts.



Signature Bank Selects CBI for Branch Remodel

November 5, 2018

Signature Bank recently selected CBI for a branch interior remodel in Sandy Springs, GA.  New carpet, paint, decorative lighting and furniture will be included in the remodel. In addition, we are replacing the teller line with a teller pod which will include a built-in flat panel TV for marketing and a teller cash recycler. CBI is collaborating with CBSi, a bank equipment vendor, on the remodel project. Financial institutions count on CBSi for installation of new equipment, upgrades for outdated or faulty equipment, service and alarm monitoring. The project will be complete in December.



CBI Renovates Branch for Peach State FCU

September 17, 2018

Peach State Federal Credit Union has selected Consultants and Builders, Inc. to renovate their branch inside the Richmond County Board of Education building in Augusta, GA.  The interior build out will incorporate the new prototype color scheme of the credit union. New LED lighting, paint, wallcovering, flooring, and millwork will be included.  A teller pod will be introduced in this 600 sf space as well as a conferencing table with a computer and Cisco telepresence. In addition, a coffee bar will be added to the lobby.  New office furniture and and an added break room will round out this renovation.  Work will begin in January and will take 3 to 4 weeks.



Excel FCU Selects CBI for Lobby Renovation and Facility Management Services

August 15, 2018

Excel Federal Credit Union recently selected Consultants & Builders, Inc. to update their lobby with new digital marketing, paint, flooring and lighting.  They have also chosen CBI to handle their facility services such as HVAC and mechanical, electrical services, landscaping and grounds.

CBI understands the importance of a well-run facilities management program. We can provide a single point of contact for all aspects of your facility maintenance program enabling you to concentrate on your core business. Our experience has shown that outsourcing facility management services can enable you to reduce and control operating costs, reduce risk and maximize your assets across your entire real estate portfolio.  We have the capabilities to furnish the labor, material, and equipment services required to support facility maintenance programs and construction activities across the Southeast.



Heritage Bank Chooses CBI for New Prototype

August 2, 2018

Heritage Bank has chosen CBI to design a new prototype interior space using teller pods, ITM’s, tablets, digital marketing and LED lighting. The first remodeled branch is scheduled to open early October in McDonough, GA. More to come!



Associated CU is on the Move

April 30, 2018

Associated CU is on the move!!!  Consultants and Builders, Inc. has been contracted to design, build and furnish a new prototype branch located in Ellenwood, GA.  The new branch will be the first free standing building built in many years and will utilize Teller Pods, ITM’s, heavy marketing and digital displays and contemporary furnishings.  The interior space will mimic a newly designed branch located in Decatur.  Along with these projects, CBI will also add ITM’s located in a new drive-thru at the credit union’s main office and design and build a 200 sf branch where middle school students will have an opportunity to learn money management skills as they practice the process of opening a mortgage, shop, eat and play with a fixed budget.

CBI has a proven track record of handling small and large projects across a geographic area simultaneously and provides full project management services while using local subcontractors.  We are proud to be working with Associated Credit Union on multiple projects and are working diligently to ensure their strategic growth initiatives are a huge success.



Peach State FCU Selects CBI for Branch Renovation

January 22, 2018

Peach State FCU has chosen CBI to renovate a branch located in the Richmond County Board of Education building located in Augusta, Georgia.  This 1,800 square foot branch will be refitted with LED lighting, a full service ATM, Member Dialogue tower, Teller assist POD with 2 member service points, a new break room and refreshment bar.  The interior will have a similar look to Peach State’s branch located in Watkinsville, GA. CBI will commence the work in June while school is out for summer break.  The renovation is scheduled to take 30 days which will allow the credit union to be back up and fully running once the new school year begins.



Associated Credit Union Selects CBI for New Branch

January 22, 2018

Associated CU recently chose CBI to design and build their first high tech, high end retail branch in Decatur.  It will be 2,200 sf in a new retail center on East College Avenue.  Highly visible from the road and other outdoor areas, this branch will be well lit utilizing the latest LED has to offer and will have dynamic displays and marketing throughout.  It will have two teller Pods replacing the traditional looking teller line to assist members.  Other amenities will include a 24- hr vestibule with a full-service ITM and refreshment bar.



Peach State Federal Credit Union Breaks Ground

October 30, 2017

Peach State Federal Credit Union celebrated the future home of their newest branch in downtown Lawrenceville with a groundbreaking ceremony attended by credit union Board and staff members as well as representatives from the city. The branch will be constructed on the property between North Pike Street and North Clayton Street by Consultants & Builders, Inc. (CBI).

Construction is set to begin in the coming weeks and is slated to be completed in fall 2018. The new branch will feature state of the art teller pods with a goal of providing faster, more efficient service to members. Staff from the existing branch in downtown Lawrenceville will transfer to the new branch upon its opening.

Read more…



Peach State FCU Selects CBI for New Prototype Branch

September 11, 2017

Peach State Federal Credit Union selected CBI to design and build a new prototype branch which will be located in Lawrenceville, GA. The building will feature a transitional, brick exterior with metal roof accents. The interior of the branch will include four offices, two lobby ATMs, two teller pods, a lobby waiting area and breakroom.



Southwest Georgia Bank Breaks Ground

June 22, 2017

Southwest Georgia Bank held a ground breaking ceremony today for its new 9,000 sf branch which will be located in Tifton, GA. CBI is designing and building the new branch.

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Peach State FCU Celebrates Grand Opening

May 15, 2017

Peach State Federal Credit Union celebrated the grand opening of its new branch facility in Oconee County with a ribbon cutting ceremony today.  The new branch is located at 1260 Mars Hill Road, Suite 127 in Watkinsville, Georgia.   Originally founded in 1961 as Gwinnett Teachers Credit Union, Peach State now serves more than 49,000 members. Peach State’s future is bright. With a commitment to their internal values and a focused strategy for future growth, the credit union is prepared to help more people afford life than ever. Peach State’s new “branch of the future” in Oconee County offers a new, smarter way to bank. The traditional teller line has been replaced with staff who can assist members with their financial needs in personal way. We are proud of our relationship with a credit union such as Peach State that provides such a vital contribution to the community.

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Associated Credit Union Selects CBI for Renovation

March 22, 2017

Associated Credit Union recently awarded CBI a renovation project for a 3,700 sf branch located in Peachtree Corners, GA. Renovations will include new LED lighting, teller pods to replace the teller line, new carpet and furniture.



CBI Awarded Micro Branch Project for LGE CCU

January 26, 2017

LGE Community Credit Union recently awarded CBI a micro branch project in Marietta, GA. The new, 2,065 sf micro branch will be located in the Parkside West Cobb shopping center.  Two Intelligent ATM’s will be used in the lobby for their delivery method as well as a 24-hr walk-up ATM.  This branch will operate with three to four employees using telepresence to discuss investments with experts housed in the main office. Instant issue credit cards will be available to members for added convenience. Additional features for members will be incorporated including music playing throughout the space, coffee and filtered water.



Peach State FCU Awards CBI Tenant Build-Out Project

December 15, 2016

Peach State Federal Credit Union recently awarded CBI a tenant build-out project for a new, 1,700 sf branch which will be located in Oconee County.  Included in the branch will be two intelligent ATMs as well as two dialog towers.  “We have served this community since 2009, and know that a brick and mortar location in this area will make banking for these members more convenient. We envision this to be a ‘branch of the future’, featuring member service and business development representatives rather than a traditional teller line. Representatives will assist members in finding the products and services they need for their individual financial needs,” said Marshall Boutwell, President/CEO, Peach State FCU.



Southwest Georgia Bank Chooses CBI for Remodel Projects

November 30, 2016

Southwest Georgia Bank has chosen CBI to renovate the teller areas of five branches.  CBI will modify or replace the teller lines to accept teller cash recyclers. The branch renovations will also include millwork, new carpet and paint.  During the remodeling, the branches will remain open for normal operations. CBI is able to handle small and large remodels across a geographic area simultaneously and provides full project management services while using local subcontractors.



Peach State FCU Celebrates Ribbon Cutting at Central Gwinnett High School Branch

October 20, 2016

Peach State Federal Credit Union has partnered with Central Gwinnett High School to put one of their branch locations within the school. The credit union celebrated the branch opening today with a ribbon cutting ceremony.  The branch currently has seven student interns who operate the location with a branch manager. Students, teachers, and other staff members can make deposits, withdrawals, and use the ATM during their operating hours. The student interns have also developed a plan to educate all advisement classes on the differences between a credit union and bank, smart money management skills, and future career opportunities at Peach State Federal Credit Union. CBI was proud to partner with the credit union to design and build the branch.

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Family Savings Credit Union Breaks Ground

August 17, 2016

Family Savings Credit Union recently held a ground breaking ceremony for its new 4,300 sf branch which will be located in Calhoun, GA. CBI is designing and building the branch. The project is scheduled to complete around the 1st quarter of 2017.

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CBI Partners with LGE CCU on a Branch Renovation

July 20, 2016

LGE Community Credit Union recently selected CBI for a 6,500 sf renovation project to the credit union’s main office branch and lobby located on the first floor of their five story building in Marietta, GA. The branch will feature the new retail business model for LGE incorporating advanced function ATMs for handling all transactions.  The traditional teller line will be eliminated and the drive up tellers will be replaced with 24-hour full-service ATM’s in each lane to give members added convenience.  The lobby will welcome members with a meeter/greeter station where an employee can approach members to provide personal service. In addition, a new mail room for shipping & receiving will be developed on the first floor adjacent to the branch. Construction is scheduled to begin in the 4th quarter of 2016.



CBI Awarded Design-Build Project for Southwest GA Bank

June 2, 2016

CBI was recently selected to design and build a new 9,000 SF branch for Southwest Georgia Bank. The new branch, which will be located in Tifton, GA, will be the 6th project CBI has completed for SGB. Interior features will include a lobby and teller pods using cash recyclers in addition to a large community room which can be used for hosting employee and community events.



CBI Awarded Design-Build Project for Peach State FCU

March 21, 2016

CBI was recently awarded the contract to design and build a micro-branch for Peach State FCU in Central Gwinnett High School.  Design is underway and the project will commence while school is out for the summer.  This branch will consist of a teller-pod delivery system accompanied by a full service ATM.  This branch will be teamed up with an entrepreneurial business program developed for the students with onsite bank training.  The focus is to serve the students as well as teachers and staff.

 



LGE Community Credit Union Celebrates Opening of New Branch

March 3, 2016

LGE Community Credit Union recently celebrated the opening of the credit union’s newest branch in Canton, GA. The Canton branch is the first branch CBI has constructed for LGE from the ground up. All previous branch projects were either build-out of space in a shopping center or renovation of an existing building. The most recent project prior to the Canton project represented a change to a new retail business model for LGE incorporating advanced function ATMs for handling all transactions. This was initiated at the Roswell, GA branch and has been so successful that the credit union decided to implement the concept in the Canton, GA branch.

The new branch is 4,000 sq.ft. and features advanced function ATMs for all transactions along with engagement stations nearby for meeting with members to discuss their financial needs. In addition to conventional financial transactions, the Canton facility offers Insurance, Investments, Real Estate/Mortgage Lending and Traditional Lending, including auto and personal loans. The facility features the branded look and feel of LGE facilities and personal bankers will greet members and guests as they enter the facility in the defined engagement zone. Personnel for this facility are chosen for their ability to interact and engage with members and will be trained in all areas of product offerings so that members financial needs can be met with minimum involvement of additional specialists.

Read more from The Marietta Daily Journal…

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Panhandle Educators FCU Opens New Branch

January 25, 2016

Panhandle Educators Federal Credit Union is celebrating the grand opening of its sixth office location on Wednesday, January 27th. CBI designed and built the new 2,700 SF branch which is located at 4295 Highway 231 in Panama City, FL. Greg Frith, President/CEO of the credit union stated, “CBI’s Superintendent, Terry Caruthers, was readily available and always quick to respond to any concerns from us. He worked well with the subcontractors for an expedient and thorough job. We are excited about the feedback we have received and look forward to serving this growing area of our county.”

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LGE Community Credit Union Receives Excellence Award

October 27, 2015

LGE Community Credit Union in Marietta, GA was recently honored with an Excellence Award, which recognizes innovative solutions optimizing credit union performance.

The award was presented by the Credit Union National Association (CUNA) Operations, Sales & Service Council, a national network comprised of more than 900 credit union operations, sales & service professionals across the United States. Awards are given in each of four categories, including Sales & Service Management, Branch Design, Contact Center/E-Support, and Miscellaneous.

LGE Community Credit Union won the Miscellaneous category for its entry, entitled “A Smarter Way to Bank.”  The evolution of a modern branch that offers convenient, efficient banking with an enhanced member experience. The entry focused on LGE’s success within the last five years of offering new and innovative technology and delivery channels, designing and operating more efficient branches, and developing and growing front line staff while growing in asset size and improving overall efficiency. This approach has led to 19% loan growth and 5% member growth from 2013 to 2014.

CBI has performed design-build or renovation services for all of LGE Community Credit Union’s facilities. The credit union’s sixth branch in Canton, GA is currently under construction and scheduled to be complete in December. “We are very proud of our relationship with a credit union such as LGE Community Credit Union that provides such a vital contribution to the community. It has been a pleasure to work with this team of experienced bankers and community leaders and we look forward to continuing our partnership with them, said Tyler Williams, President, Consultants & Builders, Inc. (CBI).

The OpSS Council Excellence Award recognizes and honors credit unions for their leadership and vision in Operations, Sales and Service in the credit union industry,” said Steve Stryker, Chair of the Awards Committee for the CUNA OpSS Council.  We were overwhelmed by the amazing stories all of the entrants shared with us and they should be proud of what they have achieved. Whether it is remaking a branch for the 21st Century, running creative sales campaigns or delivering outstanding results in their contact center, their creativity and originality can inspire us all.



CBI Designs & Builds New Branch for Panhandle Educators FCU

October 13, 2015

CBI is making progress on Panhandle Educators FCU’s new branch which will be located on Hwy 231 in Panama City, FL.

 



Panhandle Educators FCU Branch Under Construction

September 8, 2015

Panhandle Educators Federal Credit Union’s newest branch is under construction. The credit union has worked with CBI on all of their facility projects since 2003, including numerous new branches, renovations, and build-outs. This new branch located in Panama City, FL will feature a relatively compact but attractive retail banking area with a three position teller line and two offices. The decor inside and out will reflect the brand of the credit union which has been reinforced through the years in the other projects CBI has completed for the credit union. Two drive-thru teller lanes will also be included.



LGE Community Credit Union’s Newest Branch Under Construction

July 27, 2015

LGE Community Credit Union’s newest 4,000 sf branch which will be located in Canton, GA is under construction!



Credit Union Magazine Q&A: How Technology Shapes CU Branch Design

September 16, 2014

It’s one thing to design a branch to meet the needs of today’s consumer.

It’s another to anticipate how brick-and-mortar facilities will be used in five, 10, or 25 years.

In the second part of our discussion of the evolution of credit union branches, Credit Union Magazine sought insights on this topic from Mark Maness, executive vice president of Consultants & Builders, Inc. (CBI), Norcross, Ga., and Lisa Darling, assistant vice president of human resources/quality assurance research & development at Visions Federal Credit Union, Endicott, N.Y.

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Farmers State Bank Begins its Makeover

August 15, 2014

Farmers State Bank is a 100 year old community bank based in the small east Georgia town of Lincolnton, with a branch in neighboring Washington. Over the years, the bank outgrew its 40 year old main office in Lincolnton and decided to look at options to expand and renovate the existing building. After interviewing numerous firms, CBI was chosen to design and build the new facility, largely due to CBI’s experience with complex renovations and additions involving multiple stages of construction while also having the ability to keep the bank open and the employees safe.

The finished facility will include an addition of 5,000 sf and the original 10,000 sf facility will be completely repurposed and updated throughout. The addition will be located behind the existing facility and will be connected with a bridge from the main level of the retail branch. The two-story addition will include operations, a community room, the employee break room and kitchen. The space is scheduled to be complete in late 2015.



CBI Designs New Liberty Bank Branch

May 21, 2014

Liberty Bank is a multi-facility client of CBI.  The new branch will be located in New Orleans, LA and is a new concept for the bank that will incorporate a high-tech branch with retail space to be leased. The 6,000 SF facility will include a 2,000 SF branch and three leasable retail spaces in the remaining 4,000 SF.The bank branch will incorporate all of the latest in technology improvements including video conferencing and micro location to identify customers as they enter the branch so that bank personnel can tailor their conversation to the needs of the client. The facility will be contemporary in decor, featuring glass walls and will also include a remote drive-through with two-way audio/video connections.



LGE Community Credit Union Opens New Branch

March 5, 2014

LGE Community Credit Union recently celebrated the grand opening of their new location in Roswell, GA. CBI designed and built the new 3,342 SF facility which offers an open branch environment combining self-service and personal interactions. The Roswell branch is the first of the next generation of financial centers for LGE. The delivery model for this branch relies solely on ATMs to handle the most routine transactions, allowing the credit union’s employees to inform, promote, and educate members about the benefits of their products. Employees are trained on those aspects of the business and not on handling transactions like in the past. LGE Community Credit Union feels that soon they will be able to completely eliminate the ATM machines, as remote capture, direct deposit and the capabilities of mobile devices make transactions easier to process outside of the branch.



Banking On It

September 25, 2013

With customers doing many transactions online, banks are spiffing up branches to lure them back inside.

Been inside your neighborhood bank branch lately? If you’re like many people, probably not. But if you were to venture in, you would probably be surprised.

Read More (PDF)



Testimonials

As it turned out, CBI was not only our contractor, they were also our partners in the project. From start to finish they were attentive and thorough.
Panhandle Educators Federal Credit Union
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